The product I would like to purchase is listed on the website as sold out, is it still available?
Yes! Most of our item products are stocked as single items, but out of stock items are available to order. We can happily restock any product you are interested as long as they are not specified as vintage. Estimated shipping date will be given upon inquiry.
I would like to pick up my order in person, is this possible for in-stock and preorder only items?
Yes! We offer in store pick up. For in stock items, we will reach out when order is ready, to be fulfilled within 4 business days. Any item listed as preorder will be fulfilled within the estimated shipping time, after your order is place you will receive and email with an estimated pick-up date.
How do I know what my ring size is?
Tip: Use this measuring method to find your bangle size!
I have an idea of what I would like but it is not listed on the site, can you fulfill custom orders?
Yes! Our capabilities and offerings go beyond our products listed on our website. We make jewelry dreams a reality. Please reach out about any custom orders to admin@jewelhouststj.com.
General Information:
- All GIA and IGI certified stones will be accompanied with a physical certification booklet upon purchase
- All items are set in either 14 KT or 18 KT gold
- All of our items have been carefully selected for the finest quality by Kabeer, certified GIA gemologist.
Jewelry Care Instructions:
- Soak in warm soapy water
- Brush with a soft tooth brush and dry
- Polish with a jewelry cleaning cloth
- Store your piece in a fabric lined pouch away from other items to avoid scratches
- Remove jewelry for heavy tasks, such as gardening, exercising, or cleaning.